Brand Overview

Casino Infinity is an online gaming platform that has been around since 2015, catering to players from various parts of the world. The casino operates on a license issued by Antillephone N.V., a reputable offshore licensing authority, which allows it to offer games of chance to international customers. This review aims to delve into every aspect of Casino Infinity’s services and provide Infinity casino online an unbiased assessment based on available information.

Registration Process

Signing up at Casino Infinity is relatively straightforward and can be accomplished in three steps:

1. Players need to click the "Sign Up" button located at the top-right corner of the main page.
2. A registration form will appear, requiring players to input their basic details, such as name, email address, country of residence, date of birth, etc. Players are also asked for a username and password that they must remember since it is part of Casino Infinity’s security measures.
3. The final step involves entering the required information in the "Bonus" field. According to the casino’s website, this bonus can be used with their welcome offer or other promotions.

During registration, players agree to adhere to the terms of service and comply with local laws regarding online gaming. While filling out the form is quite simple, some minor issues arise from a usability perspective. For instance, users might experience difficulty reading certain text fields when they become highlighted by default, especially if their color settings on their browser are adjusted.

Account Features

Upon creating an account at Casino Infinity and navigating to the "My Account" section of the website or mobile application, players will find several important features:

• Bankroll: This is the total amount that a player has available in their gaming session. It can be easily checked by visiting any page with games.
• Deposit History and Withdrawal History : Here, users can monitor all transactions made since registration, along with transaction information such as the date, amount, method used for withdrawal, and so on.
• Active Promotions: The casino displays active promotions that players may participate in by clicking "Join" beside each promotion’s name. Players are informed which bonuses they qualify for based on their gameplay or specific events.
• Balance Status : This is a quick overview of current account balance alongside the available amount (funds still deposited but not wagered) and pending bets.

The account management section works smoothly, giving players easy access to all crucial information at any time. However, players have expressed concerns regarding account restrictions that were not mentioned clearly enough on their website.

Bonuses

Casino Infinity offers various bonuses designed to encourage both new and existing players:

• Welcome Bonus : Players receive a 100% match-up bonus on their first five deposits up to €500 per transaction.
• Daily Tournaments & Weekly Spin-O-Matic Spins : Users can compete in daily tournaments for jackpots as well as participate in the exclusive Spin-o-matic weekly draw for potential wins of up to $10,000.

There are certain limitations and conditions associated with these offers that users must comply with:

1. The initial bonus money cannot be withdrawn immediately until a player has played 30x (thirty times) its sum on any game or slots.
2. Winnings derived from playing games that contribute towards fulfilling the wagering requirements will have no restrictions.
3. Bonus validity and expiration dates are set by management but must comply with all relevant legal standards to ensure fairness.

Payments and Withdrawals

Casino Infinity accepts multiple payment methods for both deposits and withdrawals, including:

• Visa/Mastercard credit/debit cards
• Skrill
• Neteller
• Paysafecard

Players can see a list of supported options within the casino’s banking section. The actual time frames provided by Casino Infinity to withdraw funds are typically from 24 hours up to five business days.

When using various payment services, users report variable speed performance in both transaction initiation and processing; they usually observe differences when opting for electronic wallets (e.g., Neteller) versus card payments.

Game Categories

Casino Infinity has an expansive library with numerous game categories that are organized by their respective developers:

• Betsoft Slots : Some of the titles include ‘Book of 100’, ‘Fruit Zen’, and many others featuring rich graphics.
• Microgaming slots , including popular hits such as Tomb Raider, Mega Moolah, Major Millions, etc.
• NetEnt Games — some known examples like Gonzos Quest, Starburst, Divine Fortune among numerous titles using 3D visuals.

The casino includes an impressively large and varied range of games to cater to diverse tastes. Players are often encouraged to try ‘new’ or popular slots that have accumulated significant jackpots by their very presence in the lobby.

Software Providers

Several leading software providers partner with Casino Infinity, providing a wealth of entertainment options:

• Betsoft : Known for visually rich 3D slot games such as The Exiled and Book Of Demons.
• NetEnt : Renowned developer behind famous titles including Divine Fortune and Starburst.
• Microgaming : Famous provider behind renowned hits like Mega Moolah, Major Millions.

A search function exists to quickly locate desired game types within the casino library. However, this tool occasionally requires extra time when users navigate through the full list of slots.

Mobile Version

Casino Infinity features both mobile and tablet compatibility with its platform using HTML5 technology:

1. To start playing from a portable device or another machine that doesn’t have native software for Casino Infinity installed; just visit the website via your preferred browser.
2. Upon arrival on an index page displaying most common games available across devices, players can select the desired game to be launched in browser mode.

Casino Infinity also has mobile-friendly and downloadable versions available for more seamless gameplay experiences that will soon provide additional options like instant play through a native app or hybrid platform built by software suppliers working closely with gaming operators. Users who encounter problems navigating its desktop website are often required to enable pop-up functionality within their device’s settings to display various elements (like deposit windows) as needed.

Security and License

The online casino adheres strictly to local laws and holds the following certifications:

• MGA B2B Certificate : Obtained from the Maltese gaming regulatory authority; it provides full clarity on operational standards maintained at Casino Infinity.
• Antillephone N.V. license : Awarded in 2015, this certificate covers adherence to global anti-money laundering (AML) policies.

It is essential for players who visit online casinos regularly or frequently engage with their services that they verify if the provider under consideration has current and reputable licenses from organizations like eCOGRA and other jurisdictions which help ensure accountability towards compliance requirements & rules enforced at time of assessment.

In light of recent information on available gaming sites, this does not appear to include a seal such as Verisign or COMODO. This could indicate issues in providing adequate encryption within pages where players enter sensitive data; yet this area also requires deeper research by potential users before relying solely upon Casino Infinity for protection.

Customer Support

Customer support can be reached at:

• Phone (support number) : Players may get direct assistance on weekdays from 08:00 am – 22:59 CET, though specific times could depend on international regulations or operational staff.
• Live Chat & e-mail : These modes allow users to obtain answers around the clock but are not always reliable as chat operators can sometimes be unavailable due to technical issues beyond their control.

Players may also want to consult the casino’s extensive FAQs section that covers most of its operations. They report having very few queries left unanswered when utilizing these support methods for resolving questions or concerns efficiently during busy gaming periods.

User Experience

The overall interface is both accessible and well-organized:

1. Navigation : Casino Infinity offers convenient navigation using menus found at the top, which include buttons linking visitors to various areas of their site.
2. Information display : A wide selection exists between visually distinct background images used to present available options for deposits & withdrawals, making it easy on eyesight.

Overall user interaction remains intuitive throughout, even when dealing with technical operations; they appreciate clear and helpful error messages but may occasionally experience minor inconsistencies in their online session.

Performance

Casino Infinity has not experienced significant controversies or major downtimes due to the nature of its games portfolio (consisting mainly of slots), which relies heavily on digital libraries and databases managed by third parties. This significantly reduces potential risks associated with direct player interaction.